Refund Policy
7-day money-back guarantee
Full refund within 7 days of buying. No questions asked.
- Semester pass ($29, one payment): refunded in full if requested within 7 days of the payment. The pass lasts 4 calendar months and never renews.
- Course bundles ($45 for two courses or $59 for three): request a full refund within 7 days of the bundle payment, no questions asked. The refund covers the whole payment and ends the access it paid for in every included course. We do not offer refunds for just one course in a bundle.
- Earlier all-course passes and add-ons: request a full refund within 7 days of that payment. The refund covers the whole pass or add-on and ends the access it paid for in every included course. Refunding an original plan does not refund a separate add-on; request each refund within its own 7-day window.
- Monthly plan ($10/month): your first monthly payment is refunded in full if requested within 7 days of it. Renewal payments after the first are not automatically refundable, but you can cancel any time to stop future renewals.
How to request a refund
- Open My plan in the app.
- Choose Request refund and confirm.
If you are within the 7 days, the refund is issued for the full amount and paid access ends right away. A refunded monthly plan is also cancelled immediately so there are no further charges. Your study progress stays on this device.
You can request a refund for a bundle, earlier all-course pass or add-on from My plan in any course where that purchase opened access: choose Request refund. If you cannot open your purchase, contact the support address on this page. A partial refund or bank dispute also ends the access paid for by that purchase in every included course.
Disputes: if you dispute a charge with your bank, only the access that charge paid for ends.
Refunds go back to the original payment method. Your bank usually shows the refund within 5–10 business days; we cannot speed that up.
After 7 days
The automatic refund is not available after 7 days. You can still cancel a monthly plan so it will not renew (My plan → Cancel subscription), and keep access until the end of the period you already paid for. The semester pass never renews. If something went wrong, such as a duplicate charge or a problem that stopped you using StatsDrill, email support@outermilelabs.com from the address used at checkout so we can review it.
The free trial
The 3-day trial is free, needs no card and never converts into a charge. There is nothing to refund.